Terms and Conditions
These Terms and Conditions set out the rules that govern your use of X3Bet. They explain the relationship between us and our users, addressing account responsibilities, eligibility, acceptable use, promotions, payments and how disputes are handled. By registering and using the site you agree to abide by these terms and any related policies we publish.
Account responsibilities
You are responsible for keeping your account details accurate and secure. This includes ensuring your login credentials remain confidential and updating personal information such as name, address and contact details when they change. You must notify us immediately if you suspect unauthorised access to your account. We may suspend or close accounts where fraud, multi-accounting, or other misuse is suspected.
Eligibility requirements
Accounts are available only to individuals who meet our minimum legal age and who are located in permitted jurisdictions. You must be the named account holder and provide any documentation we reasonably request to verify your identity, address and payment methods before certain transactions or withdrawals are processed. Failure to provide requested documents may delay or prevent payouts.
Acceptable platform use
Use of the site must comply with applicable laws and these terms. You must not use the platform for money laundering, fraud or any activity intended to manipulate outcomes or promotions. Professional or commercial use is prohibited unless expressly agreed in writing. We reserve the right to restrict access or void bets where activity appears abusive, collusive or otherwise in breach of these rules.
General bonus and promotion rules
Promotions and bonuses are subject to their specific terms and to these general conditions. Bonus funds are non-withdrawable until wagering or other stated requirements have been met. We set contribution rates for different games and maximum stakes that apply while a bonus is active. Any attempt to abuse a promotion may result in forfeiture of bonus funds and winnings. Promotional offers may be withdrawn or amended at our discretion.
Deposits and withdrawals
We accept a range of payment methods. Minimum and maximum amounts, processing times and eligibility for particular methods are displayed in your cashier. Withdrawals are subject to verification and may require additional checks to comply with our obligations. We aim to process withdrawals promptly but may delay payments where further information is needed or where account activity triggers enhanced review.
Account limits and checks
Players may set deposit, loss or session limits via account settings. We may also apply temporary or permanent limits for responsible-gambling or compliance reasons. Requests to reduce limits take effect immediately; requests to increase limits may be subject to a cooling-off period and further checks.
Dispute resolution
If you have a complaint you should contact our support team in the first instance. We will investigate and aim to resolve issues promptly and fairly. If a dispute cannot be resolved through our internal process, details of independent escalation options may be provided where applicable.
Updates to terms and conditions
We may update these terms from time to time. Where changes are significant we will provide notice through the site or by other communications. Continued use of your account after changes have been posted constitutes acceptance of the revised terms. It is your responsibility to review the terms periodically.